Dan Klimke, Director of Product Marketing
The evolution of WiFi standards and technologies over the last decades has been nothing less than astounding, leading to businesses of all shapes and sizes leveraging wireless networks. However, after implementing WiFi networks, organizations face difficulties maintaining, fixing issues, and running diagnostics on their WiFi networks. Many times, enterprises lack knowledge or resources to conduct effective troubleshooting when a problem arises in a network. Hiring third party “experts” to rectify issues can be an expensive and a not-so-transparent affair. On the other hand, the WiFi network diagnostic tools that several prominent networking solutions providers offer often fail to impart a transparent and holistic view of the network, especially from the user’s point of view. Nor do they provide any automated network testing capabilities. Addressing all these predicaments with their comprehensive, easy-to-use WiFi network diagnostic tools is NetAlly. The company is a network testing and validation solutions provider whose products help network technicians and engineers easily conduct active diagnoses of WiFi network problems and find quick resolutions.
NetAlly aims to simplify network management and troubleshooting so that network technicians can easily find the issue and implement a quick resolution irrespective of their level of expertise on WiFi networks. The company makes this possible by following three guiding principles: simplicity, visibility, and collaboration.
Though NetAlly has officially and independently been functioning for just over a year, its products have been popular in the network diagnostic marketplace since 1993, from when the company was part of and developed network diagnostics tools for Fluke Networks, Inc., a manufacturer of network infrastructure testing and certification products.
NetAlly develops its hardware as portable tools with the necessary power and technology to enable a network engineer to go to the point of the problem and observe the WiFi network from the perspective of its users. LinkSprinter, NetAlly’s cost-effective pocket network connectivity tool helps frontline help desk technicians in network maintenance by automatically running tests as soon as it is plugged in. For diagnosing complex network issues, the company provides network engineers with its flagship product, EtherScope nXG, to auto-test both wired Ethernet and WiFi networks. The device can send the diagnostic results to Link-Live, the company’s centralized cloud service, which the clients and senior network engineers can view for collaboration and reporting.
Through Link-Live, clients can most importantly generate various WiFi heatmaps to validate network installations and changes, and diagnose common issues like adjacent and co-channel interference. The tool also provides information about the network configuration, like the different access points present on different channels and possible sources of interference. NetAlly’s devices also monitor specific channels to check for the over-utilization of networks. With the available information, a network engineer can quickly determine how efficiently the network is utilized and find issues impacting its users. The device can also analyze the roaming process and track network behavior when a user is physically roaming in the office space. Using these statistics, the client’s frontline technicians and senior network engineers can work together to ensure effective troubleshooting of issues that may arise in the fastest manner. Using its three tenets, NetAlly makes sure that its clients can efficiently maintain their WiFi networks and effectively troubleshoot any issues that arise.
To further assist clients in network diagnostics, NetAlly recently released a new application called AirMapper that runs on its handheld tools and simplifies the process of doing remote site surveys so that anyone, irrespective of their networking expertise, can create a visual heat map of their WiFi network. Looking ahead, the company will also launch new hardware-based products to keep up with the ever-changing network technology. NetAlly continues to develop tools to improvise with the evolving WiFi standards, and make WiFi network maintenance and troubleshooting issues simpler and possible for all network professionals, irrespective of their expertise in the field. “As new WiFi technologies become standardized and deployed in the enterprise arena, NetAlly will align itself with new capabilities and tools,” concludes Mike Parrottino, CEO of NetAlly.